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Halloween Scares for Software Implementations:
Configurations, Modifications, and Customizations If you have been involved in any software implementation or have attended meetings or presentations on software products, you might be familiar with...
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Treats for Software Implementations and Development
Configuration over Customization and Modification: Design and Approach Ref: Google Images Hello Everyone! Last week, my dear friend and good colleague, Girish Prabhu, shared the scares of software...
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Organizing Marketing Events: Budget, Cost, and Performance
This post correlates with one of my earlier posts on managing marketing-related tasks using CRM-Link to the earlier post. Marketing events bear the burden of a huge list of activities that need to be...
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Dishing Out the CRM Recipe: Easier Said Than Done
“You realize the value of customer service, only when you are not getting it.” I heard this phrase during a television commercial and realized that even if organizations are aware of the value of...
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Technology & Kids: CRM cells for power
Reference:Google Images Recently, my four year old came up to me all excited with the DVR remote in hand and showed me some product that he wanted me to buy. He had recorded the commercial and he...
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Linking Email to Social Media
Ref:Google Images Previous to this post, we discussed how students can be some of your best recruiters due to the influence of social media. Today, we are going to discuss the connection between...
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Systems that make CRM Business Processes Work
In my previous post, we discussed and saw the outline of all strategic and operational processes that make CRM a successful methodology- ‘Dishing out the CRM recipe:Easier said than done’ Today, we...
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Why does an Organization need or opt for CRM
If one would conduct a survey on the use of CRM, it is highly possible that the results would include concerns from Organizations. Mostly shortcomings on expectations and on the way it is managed from...
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Reports to justify spendings!
Budget cuts are some of the buzzwords that are echoing through every industry corridor. Budgets need to be justified and the validity of your request for funding, largely depends on how well organized...
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CRM for Public-Private-Higher Ed:What is the Difference?
We keep reading and hearing about the use of CRM for various industry sectors. The following table is a snap shot view of CRM used for the different market sectors SECTOR Public Private Higher...
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